Privacy Policy

Information We Collect

We collect information that you voluntarily provide when you contact us, request caregiver support, apply for a caregiver opportunity, subscribe to communications, download a resource, or otherwise interact with this website.

Depending on the form you complete, this information may include:

Name, email address, telephone number, city, ZIP Code, and preferred contact method.
Information about requested care, desired schedule, frequency, location, general support needs, and service preferences.
Employment history, availability, qualifications, certifications, transportation information, references, and résumé or CV files.
Messages, questions, feedback, and other information included in form submissions.
Technical information such as IP address, browser type, device type, pages visited, referral source, and general website activity.
Cookie and analytics information used to operate, secure, and improve the website.

Please do not submit Social Security numbers, banking information, payment card details, complete medical records, government identification numbers, or other highly sensitive information through a general website form unless we specifically provide an appropriate secure method.

Information submitted about another person should only be provided when you have permission or legal authority to do so.

How Information Is Used, Shared, and Protected

We may use collected information to:

Respond to questions and service inquiries.
Review caregiver requests and understand care preferences.
Evaluate caregiver applications and résumés.
Communicate about possible services, opportunities, interviews, or next steps.
Operate, maintain, secure, and improve the website.
Analyze website performance and visitor interactions.
Prevent fraud, misuse, security threats, or unlawful activity.
Meet applicable legal, regulatory, and recordkeeping obligations.

We may disclose information to service providers that support website hosting, form processing, email delivery, analytics, document storage, recruiting, scheduling, security, or other business operations. These providers should receive only the information reasonably necessary to perform their assigned functions.

Information may also be disclosed when required by law, to protect safety or legal rights, in connection with a business transaction, or with your direction or consent.

We do not sell personal information for monetary compensation. If advertising or analytics technologies are later added and constitute “sharing” under applicable privacy law, eligible users will be provided with an appropriate method to opt out.

We retain information only for as long as reasonably necessary for the purposes described in this policy, including responding to requests, considering applications, maintaining records, resolving disputes, and satisfying legal obligations.

We use reasonable administrative, technical, and organizational safeguards. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Privacy Rights, Cookies, and Policy Updates

Depending on where you live and which laws apply, you may have the right to request:

Access to personal information collected about you.
Correction of inaccurate personal information.
Deletion of certain personal information.
Information about how personal information is used or disclosed.
A copy of certain information in a portable format.
An opportunity to opt out of certain sales or sharing.
Equal service and treatment when exercising privacy rights.

Requests may be submitted through the website’s Contact page. We may need to verify your identity before completing a request. Authorized agents may be required to provide evidence of their authority.

This website may use essential cookies required for security and functionality, as well as analytics cookies that help us understand website performance. You can control certain cookies through your browser settings and, when available, the website’s cookie preference tools. Disabling cookies may affect some website functions.

This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13. If such information is discovered, we will take reasonable steps to delete it.

We may update this Privacy Policy when our practices, technology, services, or legal obligations change. Updates will be published on this page with a revised “Last Updated” date.

Questions, requests, or privacy concerns may be submitted through the website’s Contact page.